Welcome! If you want to return a product and get your refund, please follow these simple steps:

Acknowledge the conditions of our return policy (see below)

Declare your return online. This is mandatory and will only take a few clicks!

Send back your parcel. The refund will be processed as soon as your products are received at our warehouse.

What are the conditions of the return policy? (More information)

You will need to contact our customer service directly in the following cases: 004589880666

• If you are returning a product because it is the wrong one or it was damaged when you received it
• If your product is defective and eligible for warranty