We strive to make our website accessible and enjoyable for all users, however if there is informations you cannot easily access, please call a Salomon customer service agent at customer-phone-number or contact us through the contact form
All orders placed and approved before 2 p.m. CET will be delivered by UPS free of charge within 3 working days (before 11 a.m. CET for Ski/Snowboard, Bindings and Boots).
WOULD YOU LIKE A FASTER DELIVERY? CHOOSE 24-HOUR EXPRESS DELIVERY - 9€
If you would like to receive your delivery faster, you can choose express delivery at the checkout before confirming your order. All orders placed and approved before 2 p.m. CET (before 11 a.m. CET for Ski/Snowboard, Bindings and Boots) will be delivery by UPS the following day (24 hours).
Do you have any questions ?
Our product experts are available to help you find the product that best fits your needs and to answer all your questions from Monday to Friday, 9 a.m. - 6 p.m.
AN EXPERT ANSWER YOUR QUESTIONS -YOU ALSO CAN CONTACT AN EXPERT BY PHONE AT +31 858883790
If you are not satisfied with your purchase on www.salomon.com, you can return it and receive a full refund by completing the return procedure on our online platform within 14 days of receiving he product. The items must be returned within the stated period, and must be intact and complete. They must not have been used (or washed or worn) and must be in their original packaging in good condition.
Salomon Quality Warranty
3 YRS For Ski pants and ski jackets
2 YRS For other products
Order before 2 pm* for:
- Free delivery to your home or a pick-up point within three working days
- Express delivery within 24 hours (+€9)
*before 11 am for skis, snowboards, bindings and ski boots
Free returns within 14 days of receipt.
All our products come with a two-year quality warranty.
For ski pants and jackets, the warranty is extended to three years.