We strive to make our website accessible and enjoyable for all users, however if there is informations you cannot easily access, please call a Salomon customer service agent at 1 833 230 0292 or contact us through the contact form
Watch a replay of Kilian Jornet’s Facebook Live interview from Salomon headquarters. He shared the plans for his upcoming Everest expedition, told our viewers the best place to get a beer in Chamonix and offered advice to young runners.
ON SALOMON.COM, STANDARD DELIVERY IS FREE FOR ALL ORDERS (EXCLUDING INDUSTRY PARTNER ORDERS).
UPS GROUND (FREE)
Delivery within 5 to 10 days (Monday-Friday). No PO, FPO, or APO Boxes.
USPS PRIORITY MAIL ($10.00)
PO Box Shipments Only – Delivery within 5-10 days (Monday-Friday). Please select this option for FPO or APO Boxes with delivery within 4-6 weeks.
UPS 2ND DAY SHIPPING ($15.00)
Delivery within 2 days (Monday-Friday) if placed before 2pm EST. No PO, FPO, or APO Boxes.
UPS NEXT DAY AIR ($25.00)
Delivery within 1 day (Monday-Friday) if placed before 2pm EST. No PO, FPO, or APO Boxes.
SATISFIED OR YOUR MONEY BACK!
If you are not satisfied with your purchase on www.salomon.com, you can return it and receive a full refund by completing the return procedure on our online platform within 30 days of receiving the product. The items must be returned within the stated period, and must be intact and complete. They must not have been used (or washed or worn) and must be in their original packaging in good condition.
If you are returning goods because the product is damaged or is not the product you ordered, please contact customer services for a refund of your shipping costs, at 1 833 230 0292 from 7 a.m. to 5 p.m MST Monday to Friday.