We strive to make our website accessible and enjoyable for all users, however if there is informations you cannot easily access, please call a Salomon customer service agent at customer-phone-number or contact us through the contact form
Standard Delivery (UPS Ground) is free for all* orders. You can expect delivery within 5 to 10 days of placing your order, Monday-Friday.
*Free delivery is not available for industry partner or pro orders.
Sometimes it's just not meant to be. If you're not satisfied with your purchase from salomon.com, please return it within 45 days of the original purchase to receive a full refund. We ask that you only return items that have not been used (worn or washed) and are still in their original packaging in good condition. Ready to get started? Click here
While we do not offer exchanges, you can follow the same return process as above and make a new purchase of the correct item you're looking for. Click here to get started
Warranty and Questions
Need to make a warranty claim or get any other information? Please contact our customer service team at 1-833-550-2736 from 7 a.m. to 5 p.m. MST, Monday to Friday.
ON SALOMON.COM, STANDARD DELIVERY IS FREE FOR ALL ORDERS.
UPS STANDARD (FREE)
Delivery within 3 to 12 working days. (No PO Box or Rural Route delivery).
UPS EXPEDITED ($15.00)
Delivery within 2 to 7 working days. (No PO Box or Rural Route delivery)
UPS PRIORITY ($25.00)
Delivery within 2 to 5 working days. (No PO Box or Rural Route delivery)
Do you have any questions ?
Our product experts are available to help you find the product that best fits your needs and to answer all your questions from Monday to Friday, 7am to 4pm Mountain Time