We strive to make our website accessible and enjoyable for all users, however if there is informations you cannot easily access, please call a Salomon customer service agent at customer-phone-number or contact us through the contact form
The S/Lab X Alp Carbon 2 GTX mountaineering shoe is the product of rigorous testing done by athletes and employees near Salomon French Alps headquarters. Two Salomon employees give you the inside story on how they test a shoe before you ever see it in store.
If you are not satisfied with your purchase on salomon.com, you can return it and receive a full refund by completing the return procedure on our online platform within 30 days of receiving the product. The items must be returned within the stated period, and must be intact and complete. They must not have been used (or washed or worn) and must be in their original packaging in good condition.
If you are returning goods because the product is damaged or is not the product you ordered, please contact customer services for a refund of your shipping costs, at 1-833-550-2736 from 7 a.m. to 5 p.m MST Monday to Friday.
ON SALOMON.COM, STANDARD DELIVERY IS FREE FOR ALL ORDERS.
UPS STANDARD (FREE)
Delivery within 3 to 12 working days. (No PO Box or Rural Route delivery).
UPS EXPEDITED ($15.00)
Delivery within 2 to 7 working days. (No PO Box or Rural Route delivery)
UPS PRIORITY ($25.00)
Delivery within 2 to 5 working days. (No PO Box or Rural Route delivery)
Do you have any questions ?
Our product experts are available to help you find the product that best fits your needs and to answer all your questions from Monday to Friday, 7am to 4pm Mountain Time