Terms and Conditions VIP/Pro

Pro Purchase Program Terms and Conditions

NOVEMBER, 5th 2013.

SALOMON pro purchase program has been set up by Amer Sports Europe Services GmbH, company registration number HRB 142722, Parkring 15, 85748 Garching, Germany, VAT number DE813491874which is an affiliated company of SALOMON SAS, (together “SALOMON” “we” or “us” as the context may require) The pro purchase program is available to : employees, VIP, professionals complying with the conditions and criteria as defined by SALOMON having purchased SALOMON products (the “Products”) on or after November, the 5th 2013 through the Program available at the following url www.salomon.com (the “Online Store”).

1. How to join the Pro Purchase Program >
To enjoy the benefits of this program, you will need to join the program by creating a PRO/VIP/Employee account. The privileges of this account will then be tailored to your profile. The Program is free of charge.

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2. Conditions of Use of the Program >
The Products offered through the Program are intended for PERSONAL USE ONLY. This program is not intended to purchase products for others or to resell the Products; doing so will jeopardize your participation in this program. By joining the Program you will be able to purchase Products at special price shown on the Online Store. These prices shall be considered as strictly confidential, and are granted to you in consideration of your profile. They should not be copied or otherwise distributed. Your account has a limit determined by the access code received. This limit determines the total value of Products you can order, Products selection available for purchase, and quantity per category allowed. Your account will expire within one year of the time of creation or when leaving the company. By signing up to the Salomon Pro Program, the customer will not access anymore to the advantages of the fidelity Program “The Program” if he has been a member. Once the maximum spent amount or the expiry date is reached, whichever the earlier, you will still be able to purchase Product on the Online Store but at the usual retail price as indicated on said Online Store. Only Products available in stock can be purchased through the Online Store, no pre order will be accepted . Delivery will be charged whatever the amount of the order, as follows: - £8 for standard shipping - £12 for express shipping

3. Modifications, suspension or ending of the SALOMON Pro Purchase Program>
This Program remains a privilege offered by SALOMON. Therefore, SALOMON reserves the right at any time to modify, suspend or terminate the program and its terms and conditions without explanation or notice, and without compensation.

4. Liability>
Your SALOMON account credentials are personal and not transferable. You are solely responsible for your credentials and are required not to disclose your login details to anyone. SALOMON will not be liable for any fraudulent use of your account by a third party. The resale of Products acquired through the program or other abuse of the program will result in termination of your access to the Program. SALOMON will make its best efforts to ensure the optimal use of the privileges related to the Program.

5. Acceptance of terms and conditions: >
By using this Program you acknowledge and accept the terms and conditions of the SALOMON Program. These conditions are available at the following URL: http://www.salomon.com/uk/general-conditions-sales-b2x.html The provisions of these terms are not intended to exclude any statutory rights granted to you by law, rights which you cannot waive or which cannot be limited by contract. Any order placed through this Program, is subject to the general terms and conditions applicable for any purchase on the Online store available at the following URL : http://www.salomon.com/uk/general-conditions-sales.html You need to connect to the website of your country in order to start shopping.

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    PRODUCT EXPERT

    Our product experts are available to help you find the product that best fits your needs and to answer all your questions from Monday to Friday, 9 am - 6 pm.
    we would like to inform you that the 24th of September the phone lines are exceptionnaly closed. We apologize for the inconvenience and invite you to contact us again after this date or via the contact form. Thank you



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    Contact Us

    You also can contact an expert by phone at 0044 2070783528 (free call whithin France, Germany, Spain)

  • SATISFIED OR YOUR MONEY BACK !

    If you are not satisfied with your purchase on www.salomon.com, simply return the affected items within 14 days of delivery. We will reimburse the cost of your items (not the return shipping costs). The items must be returned within the stated period, and must be intact and complete. They must not have been used (or washed or worn) and must be in their original packaging in good condition. If you are returning goods because the product is damaged or is not the product you ordered, please contact customer services for a refund of your shipping costs, on +44 2070783528 from 9 am to 6 pm, Monday to Friday.



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  • FREE DELIVERY SHIPPING On salomon.com, standard delivery is free for all orders.

    For products available in 1/3 days

    All orders placed before 3 p.m will be delivered by UPS free of charge within 3 working days.

    For products available in 6/8 days

    All orders placed before 3 p.m will be delivered by UPS free of charge within 8 working days.

    If your order contains products available from both delivery times, then the whole order will be sent within 8 days.

    On salomon.com, standard delivery is free for all orders.

    For products available in 1/3 days

    All orders placed before 3 p.m will be delivered by DHL free of charge within 3 working days.

    For products available in 6/8 days

    All orders placed before 3 p.m will be delivered by DHL free of charge within 8 working days.

    If your order contains products available from both delivery times, then the whole order will be sent within 8 days.

    WOULD YOU LIKE A FASTER DELIVERY?

    Choose 24-hour express delivery - £10

    If you would like to receive your delivery faster, you can choose express delivery at the checkout before confirming your order. All orders placed before 3 pm will be delivered by UPS the following day (24 hours).

    WOULD YOU LIKE A FASTER DELIVERY?

    Choose 24-hour express delivery - £10

    If you would like to receive your delivery faster, you can choose express delivery at the checkout before confirming your order. All orders placed before 3 pm will be delivered by UPS the following day (24 hours).

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  • SALOMON QUALITY WARRANTY

    All our products are covered by the following quality warranties :

    3 Yrs

    pour les pantalons et vestes de ski

    2 Yrs

    for other products

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