Care

FOOTWEAR

Thank you for buying this Salomon® product. They are built using the finest materials available however it is recommended you follow these care instructions for the life of the product

General care: After each use of the product it is recommended that you remove all dirt and mud from the shoes using a soft, wet brush and clean water. Shoes should never be cleaned in a washing machine. Shoes should be dried at room temperature without the aid of an external heat source including the sun.

Leather materials: To prevent the natural aging (cracking, stiffening, decrease of waterproofness) of leather and leather lined products Salomon® recommends treating all leather products with a cream or water based wax treatment such as Nikwax®. Please note that leather treatments may alter the leather’s original appearance however it will not affect the performance or properties of the leather.

Textile materials: To extend the life of the textile and fabric on the products they should be cleaned on a regular basis following the same care instructions mentioned above.

Reinforcement materials: Certain Salomon® shoes are built using reinforced materials in high abrasion areas. These areas may change in appearance over the life of the product however it will not affect the shoe’s performance or properties. Lining materials: It is recommended that the lining of the products be cleaned periodically in order to prevent odor build up and to extend the life of the product. Salomon® recommends always wearing socks in order to keep the lining durable and odor free.

Salomon’s® sock liners contribute to the comfort and cleanliness of it’s products. The sock liners should to be machine washed using warm water on a regular basis and replaced when necessary.

Laces: Laces have the potential to become damaged over the life of the product and should be replaced when necessary.

Soles: The cushioned midsoles should be kept clean and free of dirt and mud to prevent bacteria build up and premature ageing.

Our commitments

  • DISCUSS WITH A
    PRODUCT EXPERT

    Our product experts are available to help you find the product that best fits your needs and to answer all your questions from Monday to Friday, 9 am - 6 pm.
    we would like to inform you that the 24th of September the phone lines are exceptionnaly closed. We apologize for the inconvenience and invite you to contact us again after this date or via the contact form. Thank you



    Salomon product expert

    Contact Us

    You also can contact an expert by phone at 0044 2070783528 (free call whithin France, Germany, Spain)

  • SATISFIED OR YOUR MONEY BACK !

    If you are not satisfied with your purchase on www.salomon.com, simply return the affected items within 14 days of delivery. We will reimburse the cost of your items (not the return shipping costs). The items must be returned within the stated period, and must be intact and complete. They must not have been used (or washed or worn) and must be in their original packaging in good condition. If you are returning goods because the product is damaged or is not the product you ordered, please contact customer services for a refund of your shipping costs, on +44 2070783528 from 9 am to 6 pm, Monday to Friday.



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  • FREE DELIVERY SHIPPING On salomon.com, standard delivery is free for all orders.

    For products available in 1/3 days

    All orders placed before 3 p.m will be delivered by UPS free of charge within 3 working days.

    For products available in 6/8 days

    All orders placed before 3 p.m will be delivered by UPS free of charge within 8 working days.

    If your order contains products available from both delivery times, then the whole order will be sent within 8 days.

    On salomon.com, standard delivery is free for all orders.

    For products available in 1/3 days

    All orders placed before 3 p.m will be delivered by DHL free of charge within 3 working days.

    For products available in 6/8 days

    All orders placed before 3 p.m will be delivered by DHL free of charge within 8 working days.

    If your order contains products available from both delivery times, then the whole order will be sent within 8 days.

    WOULD YOU LIKE A FASTER DELIVERY?

    Choose 24-hour express delivery - £10

    If you would like to receive your delivery faster, you can choose express delivery at the checkout before confirming your order. All orders placed before 3 pm will be delivered by UPS the following day (24 hours).

    WOULD YOU LIKE A FASTER DELIVERY?

    Choose 24-hour express delivery - £10

    If you would like to receive your delivery faster, you can choose express delivery at the checkout before confirming your order. All orders placed before 3 pm will be delivered by UPS the following day (24 hours).

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  • SALOMON QUALITY WARRANTY

    All our products are covered by the following quality warranties :

    3 Yrs

    pour les pantalons et vestes de ski

    2 Yrs

    for other products

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