Salomon

Sales terms

Version 2013-1; posted and effective as of March 19th 2013

These Sales Terms are applicable to the Salomon Denmark Online Shop (“Online Shop”) at the URL www.salomon.com/dk salomonrunning.com/dk and salomonfreeski.com/dk, and to orders and sales transactions for Products available at the Online Shop (“Product”).
The Online Shop is owned by and operated by Amer Sports France SAS, company registration number 06 501 275 (RCS Vienne - France), 80 rue Condorcet, 38090 Vaulx-Milieu, France, VAT number FR 24 062 501 275 which is an affiliated company of SALOMON SAS, (together “SALOMON” “we” or “us” as the context may require). Supplies PFSWeb BV Sprl, rue Louis Blériot 5, 4460 Grâce-Hollogne, Belgium is the Seller of the Products. With regard to the purchases in the Online Shop we will communicate electronically by sending email or posting electronically. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing. Please note that these Sales Terms do not affect (and should not be read to affect) your STATUTORY RIGHTS, which cannot be waived or limited by contract.

1.- About These Sales Terms

These Sales Terms only apply to purchases made in the Online Shop. Other Salomon web sites may have different terms and conditions. Salomon may change or alter these Sales Terms from time to time. Salomon will state the effective date above. Any changes to the Sales Terms will apply to orders placed on or after the effective date.

Information contained in Salomon's advertising, brochures, other written materials, on Salomon web sites or given to you, is for information purposes only and not an offer by Salomon to supply any Products.
BY PLACING AN ORDER FOR PRODUCTS YOU AGREE TO BE BOUND BY AND ACCEPT THESE SALES TERMS.
2.- Placing an Order.

Please note that we only deliver the Products within the country of Denmark.

To be able to buy Products you have to:
• provide your name and address, phone number, email address, payment details and other required information;
• be at least 18 years of age;
• provide a delivery address in Denmark (Note that Salomon is unable to deliver to certain addresses, including but not limited to addresses located in Faroe Islands, Greenland, P.O. Box addresses, overseas army addresses, hotels, hostels or prisons.)

If you are ordering ski bindings, in addition to the foregoing, you have to provide the following information for mounting and adjusting the bindings on your skis:

• Gender
• Age
• Skier level
• Size (in centimeters)
• Weight (in kilograms)
• Length of the sole of your ski boots which will be used with the bindings in millimeters
• Binding mounting position you expect


When you create a Salomon account you will also create a personal user identification (your username) and password. Keep your password protected at all times and do not disclose it to anyone else as you are personally responsible for each purchase made using your user identification and password.

3.- Order Processing and Contract Formation

You agree that your order is an offer to buy the Products listed in your order under these Sales Terms. All orders must then be accepted by Salomon. We may choose not to accept abnormal orders and orders which Salomon suspects are not placed in good faith.

After having received your order, we will send you an acknowledgement email ("Your Salomon Order") with your order number and details of the items you have ordered.

Acceptance of your order and the formation of the contract of sale between Salomon and you will take place the moment you receive Your Salomon Order confirmation email. Please note that the formation of the contract of sale for ski bindings will not take place unless and until you have confirmed the information required for mounting and adjusting the bindings on your skis.

4.- Prices, Shipping and Handling, Charges and Taxes
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the acknowledgement email “Your Salomon Order” and in Your Salomon Order confirmation email.

Salomon may change prices at any time without notice. Price increases will only apply to orders placed after such changes.

Prices for the Products include VAT or other applicable taxes but do not include charges for shipping and handling.

Separate charges for shipping, handling and their related VAT or other taxes will be shown on Your Salomon Order and Your Salomon Order confirmation email.

5. Product Availability and Delivery, Circumstances Beyond Reasonable Control

Salomon does not guarantee the availability of any Product in the Online Shop. Salomon reserves the right, without liability or earlier notice, to change, discontinue or to stop making available any Product.

For details on different delivery options please see [summary of our services] .
We will provide to you information on the latest expected delivery date which will not exceed 30 days, unless you specifically agree to a later date.

If you order any personalised items, the manufacturing time for such personalised items is added to the shipping time of the selected delivery option.

In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us. If the items remain undelivered after the first delivery attempt for a period of 7 working days and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by Salomon.

Salomon shall not be held responsible for delay or failure to perform, if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.

6.- Compatibility, Product Information

Please take care when placing your order to ensure that the Products you purchase are compatible for the intended use. Please use the Online Shop as your final point of reference when checking compatibility. In the event of a difference between the Online Shop content and any other Salomon (or non-Salomon) web site (or any other source of information) the compatibility of Products as shown on the Online Shop at the time of purchase will be seen as taking precedence. We encourage you to examine the delivery package and received items within 14 (fourteen) days after they are delivered to you and check their condition and that the content of the delivery package is complete.

7.- Payment

Payment shall be made by means of payment approved by Salomon and listed in the Online Shop list. Your Order confirmation is your proof of purchase. You can have access to all your Order Confirmations on www.salomon.com/dk with your personal user identification (your username) and password.

8.- Title to Products

Salomon retains full legal title to Products until it has received all amounts due on the ordered Products in full.

9.- Return and Refund, Other Options

If you have bought Products for your own private use as a consumer and want to exercise your right to revoke your purchase after receipt without giving any reason and return the items you have purchased you must notify our [customer service] either via email or by telephone within 15 (fifteen) calendar days after the date of receipt of the delivery and request a return the Products with a return form.

Once we have received and validated your returned items, we will confirm it to you by email. Refund will then be processed by us and confirmed by email. We shall refund the initial shipping cost to you within 30 days upon return.

WE DRAW YOUR ATTENTION ON THE FOLLOWING: YOU CANNOT EXERCISE YOUR RIGHT OF WITHDRAWAL IN RESPECT OF CONTRACTS FOR THE SUPPLY OF GOODS MADE TO THE CONSUMER'S SPECIFICATIONS OR CLEARLY PERSONALIZED IN ACCORDANCE WITH APPLICABLE LAWS. THIS IS APPLICABLE TO THE SALE OF SKI BINDINGS AND SKIS AND BINDINGS WHICH HAVE BEEN MOUNTED AND ADJUSTED TO THE SKIER.

If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay our [customer service] either via email or by phone for assistance.

10. How To Return Items

A return code has been inserted within your package with return instructions.

You must return the items in their original package. You must include all accessories, user manuals and any free gifts that came in the same package.

Where an item has been purchased as a part of a bundle of multiple items, all multiple items within that bundle must be returned. Please treat the items with reasonable care and return them in the condition that they were delivered to you. We encourage you to use, if possible, the original delivery package or pack the items securely and make sure that both the return code and your order number are clearly visible on the outside of the parcel.

To ensure fast and secure return we encourage you to follow the given return instructions and use the return label provided by Salomon. Replacement or refund can only be processed once we have received all the items to be returned.

If you return items 1) that you are not entitled to return, 2) that are not in their original condition, 3) that are without proper or missing packaging, 4) with items missing from the return delivery, 5) without following our return instructions, or 6) have otherwise failed to exercise reasonable care when taking care of and returning items, we reserve the right either to reject your return and decline to refund or to deduct from those payments to be refunded to you reasonable repair or other similar direct costs that we have incurred, subject to applicable law.

On acceptable return of items, within 30 (thirty) calendar days after the date of receipt of the delivery we will refund you the price you have actually paid, for the items (as per the above), by crediting your payment card.

Please note that Salomon will only process returns and refunds for items bought in the Online Shop.

11. Warranties and Statutory Rights

A Salomon limited manufacturer's warranty offered for Products will be included in the user guide or included in the Product's packaging or made available otherwise to you. For more information please see details of the applicable Salomon warranty.

For other than Salomon Products (even if they are contained in Product bundles or promotions), all warranty claims are to be made in accordance with the warranty terms and conditions of the manufacturer.

If you believe that you are entitled to repair services under the Salomon limited manufacturer's warranty or based on your statutory rights, please contact our Customer Service team.

12. Personal Data

The Salomon Privacy Policy and additional provisions in these Sales Terms govern the use of your personal data. Purchasing of goods in the Online Shop requires that you accept the Salomon privacy policy and the processing of personal data as described in the Privacy Policy.

13.- Our Liability

These Sales Terms set out the full extent of our obligations and liabilities in respect of the supply of the Products. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us than the ones mentioned in these Sales Terms. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

AS FAR AS SKI BINDINGS ARE CONCERNED, YOU HEREBY ACKNOWLEDGE THAT MOUNTING AND ADJUSTMENT HAVE BEEN PERFORMED ACCORDING TO THE INFORMATION AS PROVIDED AND CONFIRMED BY YOU DURING THE ORDER PROCESS AND IN ACCORDANCE WITH ESTABLISHED SKI INDUSTRY STANDARDS.

IN CASE THE INFORMATION AS PROVIDED BY YOU DOES NOT ALLOW MOUNTING OR ADJUSTING OF YOUR BINDINGS IN ACCORDANCE WITH ESTABLISHED SKI INDUSTRY STANDARDS, YOUR BINDINGS WILL BE MOUNTED BUT NOT ADJUSTED. IT IS YOUR RESPONSIBILITY TO HAVE THE BINDINGS SET, TESTED AND ADJUSTED BY AN AUTHORIZED SALOMON SKI DEALER.


We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of income, loss of profits, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising. However, nothing in this Section 13 shall affect your statutory rights and nothing in these Sales Terms seeks to exclude or limit liability for any of the following:

a. intentional conduct;
b. willful misconduct or gross negligence; or
c. liability based on mandatory law.
14. General

If any provision or provisions of these Sales Terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
15. Contact details
Salomon Customer Service will assist you with any Online Shop order related questions. You can contact us either via email or by phone from Monday to Friday between 9am and 5pm, except public holidays.

16. These Sales Terms

These Sales Terms shall be governed and construed in accordance with the laws of Denmark.

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